Available Services

Kia Kaha Consultancy helps organisations with Process and System Design, Employee Training and Development, Process and System Improvement - Selection and Recruitment - Restructuring and Change Management. We partner with Lucre Recruitment Solutions for any Selection and Recruitment solutions and Lucre Digital Design for any Training and Development digital design implementation.
Compassion Focused Staff Support is our flag ship service. Kia Kaha Consultancy use highly skilled Psychological Professionals to create, customised design, support and sustainable Compassion Focused Staff Support. CFSS can be offered Company-Wide, to support change processes within the organisation. This service can also be offered to support employees managing high stress due to the nature of their work.
Our service offers a 'Safe Space' for people to deal with the rigour of a modern 'Advanced Capitalised Society'! Our Associates have many years experience in managing the 'Vicarious' challenges within the workplace and hold 'Groups' in mind to solve this fundamental truth of work in practice. Confidentiality is paramount to our work. Themes from the CFSS sessions are captured and combined with animated and digital materials to encourage ongoing learning and compassionate practice.
Please visit our Facebook and YouTube channel which promotes elements of the CFSS programme.
7 main Bottle Neck Methodology

Time
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Time is finite
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Time is limited to hours of work
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Time must always have an output
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Time always has a window of opportunity
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Time is determined by customers
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Time is limited to market structures

Finance
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Finance is a scarce commodity
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Finance is determined by opportunity cost
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Finance must have ROI
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Finance must have TCO
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Finance must be maximised
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Finance must always be fixed

Material
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Material is never static
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Material must always be innovative
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Martial always has a Leadtime
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Material is finite but never scarce
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Material is constantly changing
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Material determines outputs

Labour
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Labour needs constant investment
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Labour must be flexible
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Labour is mobile
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Labour determines success
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Labour must always be rewarded

Adoption
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Customer needs are always changing
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Suppliers are constantly changing
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Processes is constantly changing
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Systems are constantly changing
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Labour is constantly changing
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Government priorities are constantly changing
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Cohesion
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Society is heterogenous
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Organisations are multicultural
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Dysfunctions of bureaucracy
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Technological change is constant
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Labour has different lifecycles
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Departments are always in competition
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Cognition
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Speed is determined by a slick process
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Quality is determined by a slick system
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Individuals have different educational attainment
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Cognitive overload happens to everyone
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Cognition has a capacity window
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Business Improvement

Process Design
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Mapping Process Functionality
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Mapping Process Practicality
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Mapping Process Integration
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Across Multiple Sectors
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Across Teams or Departments
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Using Process Technology Consultants

System Design
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Mapping System Functionality
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Mapping System Practicality
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Mapping Process Integration
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Across Multiple Sectors
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Across Teams or Departments
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Using System Technology Consultants

Training & Development
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Training & Development of New Process or System
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Digital Material Creation and Hosted outside company systems

Selection & Recruitment
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Selection Support
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Recruitment Support
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Reward & Recognition Design

Restructuring & Change Management
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Restructuring Design
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Restructuring Support & Monitoring
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Restructuring Evaluation
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Change Design
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Change Support & Monitoring
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Change Evaluation
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Business Improvement via Compassion Focused Staff Support

On-line and Face to Face Training
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Across the UK and Europe
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Interactive Materials
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Professional Educators
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Across Multiple Sectors
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Across Teams or Departments

Compassionate Group Development
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Across the UK and Europe
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Across Multiple Sectors
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Across Departments
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Customised Support Methodology
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Interactive Digital Support

Champion and Ambassador Development
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One to One Support
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Group Supervision
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Across Departments
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Customised Support Methodology
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Face to Face - Online or Digital Material.

Research and Evaluation
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Methodology Consultancy
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Data Set Evaluation
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Reports and Evaluation Reports
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Research Paper Development
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Journal Submissions

Digital and Online Resources
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Digital Material - Accessible 24/7
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YouTube Material
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Animated Material
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Password Protected Customised Training
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Podcast & Recorded Material
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